Operations & Finance Coordinator/Manager

About us

Stirred is an agency driven by an ambition to match the innovation of the health sector with the communications innovation it deserves. We offer communications, marketing and creative services to businesses and organisations that want to positively influence health.

Our approach is built on a blend of valuing both ‘craft’ and ‘graft’, and a strong set of core values (See the possibilities; Think we, not me; It’s got to be good) provides the glue that keeps us together while allowing plenty of room for embracing our differences.

Whether it’s bringing fresh perspectives to challenge the health sector, blending strategic communications theory with the reality of integrated programme execution, or helping bring the right people together to spark the next big innovation, there can be no one-size approach. That’s what we mean when we say we’re a ‘healthy hybrid’ agency – it’s our model for mixing things up, which enables us and our clients to respond to the opportunities and challenges facing health communicators today.

We are also committed to being a force for good, ensuring our actions have a positive impact on our team, the clients and communities we serve, and the wider environment. That’s why we've worked hard to become fully B-Corp certified, and hold a Gold (98th percentile) Ecovadis rating.

The role

As we grow, we are needing someone to take on administrative tasks and processes, so that our client-facing team members can focus on being true partners to our current and future clients.

We’re looking for someone organised and proactive, with strong administrative skills, to manage our operations and finance processes. Whilst you would be responsible for basic operational administration, you’ll also help us organise and plan key people & culture activities (such as organising and arranging team events and away days and celebrating team milestones) and so will need an ability to build strong relationships too.

Whilst you will need some experience of working within a Finance and Operations role previously, you don’t need to know it all, as you will work closely with our Co-Founders and will be able to draw on the expertise of our external HR and Finance Consultants.

As an Operations and Finance Coordinator/Manager, you will be contributing to the team in a wide range of activities, including:-Finance & systems

• Managing team timesheet submissions
• Supporting with creating and communicating financial reports, including revenue tracking and other operational metrics that inform our business efficiency
• Processing and following up on outstanding or overdue invoices
• Overseeing our use of MS Sharepoint and our operational platform CMAP
• Liaison with our external services to maintain effective support, including sourcing new partners as appropriate

People & Culture

• Supporting managers with new employee onboarding
• Managing our staff handbook information/ reviews
• Tracking and organising appropriate celebrations for birthdays, anniversaries and other key team milestones
• Planning quarterly team away days, including accommodation and logistics
• Co-ordinating with freelancers, vendors and other third parties

Administration

• Preparing ad-hoc reports for senior management
• Managing company subscriptions
• Supporting our B Corp certification and other sustainability performance reporting, and maximising our connection to the B Corp community overall

About you

While we’re generally very happy to consider candidates from all sorts of disciplines and industries, for this role we’re ideally looking for someone with an experience of having worked in a communications agency before, in either a similar role or wishing to transition to such a role from another agency position. Experience of working with the CMap platform is a bonus. Ability and desire to work in a remote-first setting is essential too.

But what’s equally important is:-

• Commitment to our agency mission, values and behaviours
• Excellent organisational, time management, project management and people skills
• And bags of tenacity and enthusiasm, applying proactivity to your role in the pursuit of continued growth

We also know that building a team made up of people who all look and sound the same is commercial and social madness, so we provide equal opportunities and are building an inclusive and diverse team that reflects the diverse and exciting nature of our business.

Working environment

As a remote-only team, our systems are geared up for this way of working to support a thriving team culture. We also enjoy getting together as a full team to further build our team spirit in the way that only face-to-face interaction can - currently that happens at least once every quarter.

We like to think we’re a bunch of grown-ups too, so operate a flexible working hours policy that balances business and personal needs, with a minimum (not maximum!) holiday limit.

Our commitment to you:

• An environment that celebrates shared success
• The chance to make a positive social impact through the work we do for our clients, and beyond
• The opportunity to shape both the service offering and culture of a growing business
• Mentoring and guidance from the wider team, along with a big emphasis on encouraging a growth mindset in all its guises
• Freedom to explore and expand your career

Salary range: £30,000 - £50,000 FTE (dependent on experience).

Working hours: We are looking for someone who is keen to work on a part-time basis for this role. The shape of the working pattern is negotiable, but we estimate that we are looking for 2-2.5 days/week.

We will share more during the recruitment process, but in addition to salary, we also provide a range of additional benefits that support:

• self (training and development)
• health (your wellbeing and purpose) and
• wealth (through rewards and recognition)

How to apply

If you’re up for the ride then get in touch at careers@stirredhealth.co.uk. By all means send through your CV, but importantly you'll also need to answer this single question too:-

If you joined the Stirred team, how would you help us be organised and efficient, whilst also maintaining our close relationships as we grow?

Some important bits to noteRight to Work

Unfortunately we are unable to provide visa sponsorship for this position, so successful candidates need to have the legal right to work in the UK at the time of application.

Adjustments

As part of the recruitment process, successful candidates will be invited to interviews, normally held virtually by video call. We want to make sure that the recruitment process is as inclusive as possible, so if you anticipate that you will require any reasonable adjustments, we would be happy to have a conversation with you about this. If you think adjustments may be helpful, but are unsure what accommodations may be possible, we can also discuss this with you.

Your data

By submitting your CV and personal details to us, you consent to us storing and processing your information for the purpose of considering you for current and future employment opportunities. We will securely retain your details on file for a period of 12 months from the date of submission.

You have the right to access, update, or request the deletion of your personal data at any time. To do so, please contact us at careers@stirredhealth.co.uk.

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