Background Screening Researcher - Remote

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Command Investigations. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Summary We are seeking a highly organized and detail-oriented individual to join our team as a Background Screening Researcher. This role involves managing background report orders, conducting a variety of background checks, verifying candidate information, and ensuring accuracy and compliance in final reports. The ideal candidate will have excellent problem-solving skills, professional communication abilities, and experience with data entry and computer applications. Knowledge of the Fair Credit Reporting Act (FCRA) is preferred. Responsibilities

• Manage incoming background report orders and prioritize tasks efficiently.
• Process and review background search results, including criminal, driver, substance abuse, and verifications.
• Conduct criminal background checks using various systems, public access interfaces, and vendor resources.
• Contact employers, personal and professional references, and educational institutions to verify candidate-provided information.
• Perform data entry to document search results accurately.
• Conduct additional non-criminal and non-verification background screening searches as needed.
• Review background report components for completeness, accuracy, and compliance before finalizing reports.
• Assist in generating and managing client and company background report metrics.
• Support with tasks such as client and vendor communications, onboarding new customers, and implementing system or client change requests.

Required Qualifications

• Proficiency in navigating multiple computer applications with speed and accuracy.
• Strong persistence and effective probing skills.
• Ability to quickly and accurately document information.
• Excellent judgment and ability to report accurate findings.
• Problem-solving and analytical skills for resolving complex issues.
• Strong organizational skills with the ability to multitask and maintain high attention to detail.
• Typing speed of 40 words per minute or more.
• Solid grammar and spelling accuracy.
• High school diploma or equivalent experience.
• Proficiency in data collection and computer applications.
• Previous data entry experience.
• Professional verbal and written communication skills.
• Exceptional active listening skills with the ability to accurately capture and document information.

Preferred Qualifications

• Experience in the background screening industry.
• Knowledge of the Fair Credit Reporting Act (FCRA) as it applies to employment screening.
• PBSA (Professional Background Screening Association) Basic or Advanced Certification.

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