Program Coordinator

At eTeam, we are transforming the workforce solutions industry with agility, innovation, and technology. As a global leader in workforce, business, and digital transformation, we leverage AI-driven technologies and insights to connect top talent with leading companies.

Program Coordinator

• Location: Poland
• Work model: Remote
• Contract type: Full-time Employment Contract
• Working hours: 9:00-17:00
• Start date: As soon as possible
• Benefits: Private medical care (LuxMed) and a subsidy for a Multisport card

Overview:

We are seeking a detail-oriented and proactive Program Coordinator to support our US and Canada contractor workforce. This role is responsible for managing onboarding, compliance, and VMS-related activities, ensuring smooth processes and alignment with client requirements.

Key Responsibilities:

• Manage contractor onboarding and offboarding processes, ensuring compliance with client and company policies.
• Submit and manage contractor data within VMS portals (e.g., Fieldglass, Beeline), including job postings, onboarding tasks, time/expense entries, and documentation updates.
• Coordinate with internal departments (Recruitment, HR, Payroll, Compliance) and external stakeholders to ensure a seamless process.
• Monitor and follow up on timesheet submissions, approvals, and issue resolution in a timely manner.
• Maintain accurate records and documentation for all contractor-related activities in internal systems and VMS platforms.
• Assist with contractor engagement initiatives, such as check-ins, feedback surveys, and support communications.

Primary Duties:

• Manage end-to-end onboarding processes, including selecting appropriate packages and assigning relevant documents.
• Connect with candidates to guide them through onboarding and ensure timely completion.
• Initiate background checks within stipulated timelines and follow up proactively with the BGC agency and candidates to ensure completion.

Secondary Duties:

• Create starts in JobDiva.
• Support VMS-related activities as required.

Qualifications:

• 1+ years of experience in HR support, onboarding, or client services, preferably within a staffing or MSP environment.
• Hands-on experience with VMS platforms such as Fieldglass, Beeline, or similar tools.
• Excellent communication and interpersonal skills with a customer-first mindset.
• High attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite and working knowledge of ATS (e.g., JobDiva) is a plus.

Why Join eTeam?

• Be part of a company shaping the future of work, business, and digital transformation.
• Work with cutting-edge AI-driven technologies and insights that enhance efficiency and effectiveness.
• Experience a high-growth, performance-driven culture with clear career progression opportunities.
• Join a global team committed to transformation, agility, and partnership in talent solutions.