SuccessFactors Administrator

We are seeking a talented Administrator with a background in SuccessFactors.

Since this is a remote role, we require 100% of the following criteria for a candidate to be considered for employment.US Citizens or Green Card Holders ONLY!!No C2CNo Third Party Agencies

Very Familiar with Success factors administrative. Not considering new entry levels (minimum of two years).

Someone with a Background - Implementation partner (3rd party support)

Top skillsets:- Success factors - administrative.-Triage and manage tickets (tier 1-3), front end to managing tickets across platform successful-Diagnose issues, work with stakeholders, and managing through the system.- Reporting: Be able to take reports in success factors. Confident in Canvas reporting or table reporting (story reporting, a huge plus).

Systems/Software: Success factors administrative and configuration to cover problem solving and changes. ServiceNow, is a plus. Any experience Payroll systems or integrations, data flows in payroll systems (any), just understanding of processes. Qaulitx system, a plus. Ingentis, is a plus or something similar (external org chart or design tool).

Degree required: Not required but a plus, what is more important is successful certifications (i.e., EC). Work experience is most important.

Your responsibilities will be divided into key focus areas:

• Operational HR Systems Maintenance: You will work to ensure all system users are effectively supported, through the management of user tickets, outages, and issues to resolution within SLAs.
• Continuous Improvement: Support the Reinforcing And Improving System Experience (RAISE) Roadmap and enhancement activity for SuccessFactors, based on user feedback optimization priorities.
• People Analytics: Deliver on reporting requests. Your expertise in data and reporting (Table, Canvas and Story) will be fundamental to the People Analytics team’s ability to provide meaningful insights.
• Provides Tier 1-3 technical support for SuccessFactors and other HR systems, including researching and resolving issues and providing break/fix solutions
• Manage regular audits e.g. SOX, EEO-1, by providing appropriate people data reports that ensure HR data governance compliance
• Support the maintenance of HR data health in all HR Systems
• Prepare import templates for bulk data loads into SuccessFactors, eg merit changes
• Monitor and test semi-Annual SuccessFactors release functionality
• Identify process challenges and implement appropriate corrections or improvements with associated training of the teams
• Respond to feedback to identify and deliver continuous improvement activities
• Create system reports, analysis and insights as needed
• Any other duties and responsibilities as assigned