Leads the analysis of enterprise listening data across surveys, focus groups, and other feedback channels. Identifies key themes, trends, risks, and drivers of the teammate experience, including disparities across roles, functions, and regions. Integrates quantitative and qualitative data into cohesive, enterprise-level insights.
Synthesizes complex data into clear, actionable intelligence that informs organizational priorities, areas of opportunity, and potential risks. Develops structured frameworks for interpreting results and ensures consistency in how insights are derived across listening efforts.
Develops compelling, executive-ready presentations, reports, and visual materials that translate data into meaningful narratives. Applies strong data visualization and storytelling principles to ensure clarity, engagement, and impact for diverse audiences including senior leaders, clinical teams, and frontline teammates.
Partners with cross-functional teams (e.g., Benefits, Nursing, Learning & Development, HR, Operations) to interpret findings and provide guidance on implications and areas of focus. Supports leaders in understanding key priorities, tradeoffs, and opportunities based on data without direct ownership of execution.
Maintains expertise in employee experience frameworks, listening strategies, and industry trends. Synthesizes external research and benchmarking with internal data to produce integrated insights and enterprise reports that inform strategy and innovation.
Ensures alignment and consistency in how survey results and experience data are interpreted and communicated across the organization. Establishes standards, templates, and approaches for insight generation and reporting to support clarity and comparability.
Continuously enhances insight generation approaches by incorporating stakeholder feedback, emerging research, and evolving best practices. Identifies opportunities to improve how data is synthesized, visualized, and communicated to maximize impact.
Education:
Bachelor’s degree in a related field
Certification / Registration / License:
None Required.
Work Experience:
5+ years of experience in analytics, employee experience, consulting, or program management
Knowledge / Skills / Abilities:
Knowledge
- Understanding of employee experience frameworks, engagement drivers, and organizational culture
- Familiarity with survey data, qualitative feedback analysis, and research methodologies
- Knowledge of data privacy, confidentiality standards, and ethical handling of employee information
- Strong analytical and critical thinking skills with the ability to synthesize complex data
- Advanced presentation and storytelling skills, including data visualization and graphic design
- Strong stakeholder management and cross-functional collaboration skills
- Excellent communication skills with the ability to translate data into clear, actionable narratives
- Effective time management and prioritization across multiple initiatives
- Translate data into clear, actionable guidance for leaders
- Influence without authority and serve as a trusted advisor
- Simplify complex concepts for diverse audiences
- Maintain confidentiality and uphold data integrity
- Continuously improve processes, frameworks, and approaches to insight generation
The position generally involves virtually working in a normal office environment, which includes frequent sitting, standing, and walking as necessary. The role may require the use of a computer for extended periods, so an intact sense of sight and hearing is essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The job may involve travel to various locations within the enterprise. Weekend work and various hours of the day might be necessary for rounding and strategic planning to meet deadlines
Preferred Job Requirements
Education
Master’s degree in HR, Organizational Psychology, Analytics, or related field
Experience
5+ years of experience in analytics, employee experience, or program management
- Experience with enterprise survey data and listening strategies
- Experience synthesizing qualitative and quantitative data into insights
- Experience presenting to senior executives or governance committees
- Experience in healthcare, clinical operations, or large multi-site systems
- Experience with survey and analytics platforms (e.g., Perceptyx, Qualtrics, dashboarding tools)
- Strong proficiency in data visualization and reporting tools
- Familiarity with external benchmarking and research synthesis
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.