People Operations Associate

Who We Are Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About The Role As a People Operations Associate, you'll play a vital role in creating a positive and seamless employee experience at Motive. With a strong focus on the employee experience, you'll support the People Operations team by maintaining accurate employee records, assisting with HR processes, and serving as a helpful resource for employees. You'll contribute to improving efficiency and ensuring data integrity within our HRIS. What You'll Do

• Provide excellent customer service by being a front-line point person for employee questions on various HR topics, including managing and responding to inquiries received through our HR support ticketing system.
• Assist with maintaining and updating employee data within our HRIS, ensuring accuracy and completeness of records.
• Support the People Operations team in the execution of HR processes, including onboarding and offboarding activities, helping to ensure smooth transitions for employees.
• Contribute to the positive onboarding experience for new hires by assisting with administrative tasks and providing initial support.
• Help identify opportunities for process improvements to enhance efficiency and scalability within People Operations, with an excitement or openness to exploring workflow automation and AI solutions.
• Maintain a high level of confidentiality and discretion with all sensitive employee information.

What We're Looking For

• You have a “do what it takes” attitude and can adapt to a fast-paced environment while providing great employee service.
• You are proactive and take initiative to assist with tasks and identify areas for improvement.
• You possess superior written and verbal communication skills and demonstrate high attention to detail.
• You have experience navigating common HR-related systems such as Workday, Greenhouse, Jira, and Google Suite.
• You have 1+ years of experience in an HR support role, HR Operations, Recruiting Operations or a similar administrative function, preferably with experience in managing an HR inbox or ticketing system.
• While not required, experience or a strong interest in learning about workflow automation and AI solutions for HR processes would be a bonus. We value a willingness to explore new tools and approaches to improve our operations.
• A Bachelor's degree is preferred.

Pay Transparency Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits. The compensation range for this position will depend on where you reside. For this role, the compensation range is: United States $24.52—$33.65 USD Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.