Human Resources Client Lead

About Your Other Half

Your Other Half is an HR consulting firm built for people who love HR, but do not want to do the same job for the same company every day.

We partner with growing small businesses across the U.S. to solve the people challenges that directly impact their teams and their bottom lines. That means our work goes far beyond policies and paperwork. We help business owners build stronger teams, navigate complex employee issues, design better people programs, and create the HR infrastructure they need to grow.

We are a remote-first team of fourteen HR professionals who care deeply about doing excellent work. We move quickly, solve interesting problems, support one another, and operate as true partners to our clients.

Human Resources Client Lead

If you love the variety and strategic exposure of consulting, but want the stability and support of an established team, this role offers both.

As a Human Resources Client Lead, you will become the trusted HR partner for a portfolio of 10 to 20 small businesses. You will work directly with founders and business leaders on everything from employee relations and compliance to compensation, performance management, benefits, organizational design, and the people problems they did not know they had until they called you.

You will not just execute someone else's HR playbook. You will learn each client's business, identify what they need next, recommend solutions, and lead the work from idea through implementation with the support of our broader HR team.

For the right person, there is also meaningful room to grow your portfolio and your earnings over time. This is a role where greater client ownership creates greater opportunity, while still operating within a culture that takes work/life balance seriously.

Key Results for 2026

1. Directly supporting and providing services for 10 to 20 clients, ensuring high-quality, compliant, and on-time results that meet and exceed the clients’ needs. This work will be in collaboration with the CEO and HR Manager, and with the support of the Human Resources Compliance Analyst, Human Resources Research Associate, and fellow client leads.
2. Maintaining proactive and responsive daily communications with clients and colleagues through Zoom video meetings, email, or Slack during business hours, with a 24-hour SLA on client email.
3. Identify opportunities to deepen client impact by recommending additional HR solutions that support the client’s business and people goals.

Roles and Responsibilities

The Human Resources Client Lead will perform the following roles and responsibilities:

Leading the work for 10 to 20 Your Other Half clients, including:

• Client Management: Managing daily, weekly and monthly client communications, as well as attending client calls, and writing and sending meeting and weekly wrap-ups. Tracking all deliverables for each of your clients and ensuring their successful and timely completion using our project management software, Asana.
• HR Process Implementation: Drafting, updating and editing Human Resources documents, such as job descriptions or postings, employment agreements, employee handbooks, and organizational charts, with attention to a high level of detail and process. Preparing, sending, and reviewing Human Resources onboarding and hiring documents, using each client’s tools and software, with a focus on reviewing client-specific processes as well as HR requirements.
• Client Leadership: Working closely with the client to understand their business’s strategic needs, and working with the Your Other Half team to identify, recommend, and implement HR solutions and strategies for the client that address those strategic needs. This can include additional services that have already been created by Your Other Half, such as employee surveys, stay interviews, compensation grades, performance management systems, management training, or new, bespoke solutions you develop with Your Other Half’s support and guidance based on the client’s needs.
• Benefits & Compensation Administration: Managing the benefits quoting process with insurance brokers, payroll companies and PEOs, including gathering census data and required documents. Preparing and processing payroll using web-based software, including managing employee timesheets and working closely with clients for timely completion.
• Records Management: Managing Human Resources data, including client and internal HRIS, Human Resources calendars, spreadsheets and timelines, as well as distributing and recording of data, such as sending annual notices and recording receipts.
• Contributing to the creation and upkeep of operating procedures and systems within Your Other Half’s business and our clients' businesses.

About you

You are an experienced HR professional who enjoys being both strategic and hands-on. You can move from advising a business owner on a sensitive employee issue to improving a process, reviewing a compensation decision, or building a new HR solution without losing the thread.

You are likely to thrive here if you are:

• An experienced HR operator: You bring at least eight years of relevant HR experience, including at least two years of experience supporting companies or clients with fewer than 100 employees, and you are comfortable working in a fully remote environment.
• A trusted communicator: You write clearly, communicate directly, and know how to give clients the information they need to make good decisions.
• Strong at managing complexity: You can own multiple clients, priorities, and deadlines at once while maintaining a high bar for accuracy and follow-through.
• Client-minded and solutions-oriented: You do not just complete the task in front of you. You look for the underlying business need, identify what could work better, and recommend practical solutions.
• Comfortable with technology: You are confident using modern tools and can quickly learn new systems, including platforms like Asana, Slack, Zoom, Google Workspace, ChatGPT, and other HR software.
• Calm, adaptable, and collaborative: You work well in a fast-moving environment, stay steady when priorities shift, and value feedback, teamwork, and continuous improvement.

The ideal candidate will have:

• Experience working with multiple bosses, clients or projects at one time;
• Calm under pressure and unflappable in the face of timely or urgent requests;
• Able to not only do the work, but also think about how it could be better and more efficient; and
• Have advanced knowledge and/or training in one or more of the following human resources speciality areas: payroll, benefits, total compensation, performance management, policy development, employee onboarding or offboarding, change management, talent acquisition, quantitative survey development and data analysis, qualitative individual or group interviewing and interview data analysis, employee investigations, and/or employee relations.
  

Work / Life balance is built into the role:

We care deeply about our clients, and we also believe great HR work does not require being available 24/7.

• Your mornings and evenings are yours. Our client response time is 9:00 AM-6:00 PM ET.
• Weekends are protected. We do not expect emails, calls, or Slack availability on weekends.
• Clients do not get your personal cell phone. Communication stays within our professional systems, with a 24-hour email response standard.
• No always-on HR culture. Urgent issues happen, but we have built our model so you are not constantly managing fires after hours.

Why work at Your Other Half?

• 100% remote.
• We have fun in our work every day, celebrate wins often, and view failure as an opportunity to grow better together.
• Paid holidays
• Sick time
• Weekly live exercise class
• Full-time schedule of 40 hours per week
• Unlimited paid time off
• Medical, dental and vision insurance
• A retirement account with 3% company match
• Wellness benefit to use towards mental or physical health of $50 per month
• Annual professional development funds and internal continuing education of $1,000 per year
• Employee Assistance Program, a confidential resource to support your mental health as well as advise on caregiving, financial or legal matters

Target start date: November 2026

• Base compensation: $72,800 non-exempt annual salary for a 40-hour work week
• Earning potential: This role is built to grow with your client portfolio. As you take on additional clients, your hours and compensation scale with you.
• What that looks like in practice: For a HR Client Lead working an average of 50 hours per week, annual earnings are in the $92,000 - $109,000 range.

Position Location: This is a remote position, but the employee must be based in the U.S.

Your Other Half, LLC is an equal opportunity employer and does not discriminate on the basis of age, disability, sex, gender identification, sexual orientation, genetic information, national origin, race, religion or any other protected class.