People Services Analyst (People Operations Analyst)

DescriptionLocation: Remote Reports to: Sr. Manager, People Services Compensation: $58,500-$68,500 Job Summary: Workit Health is seeking a remote People Services Analyst to join the HR team. This role will report to the Sr. Manager, People Services (People Operations) and will run day-to-day HR operations & HRIS support for a company of 150-200 employees and contractors. In addition, the People Services Analyst will support HR/People via special projects such as Open Enrollment, performance reviews, annual compliance audits, and PRN payroll support. The ideal candidate is people experience-obsessed, tech-savvy, analytical, and passionate about using technology and data to automate and improve people processes and experiences. We consider new hires, employees, and alumni to be our customers, and bring a customer-service attitude to our business function. Core Responsibilities:

• Complete operations administration related to onboarding, offboarding, employee data changes and other life cycle activities
• Perform research and support projects as related to new state expansion
• Ensure timely compliance with life cycle activities, including Form I-9 completion and other compliance requirements such as policy acknowledgment completion, employee file and record maintenance, and other administrative responsibilities
• Interface and collaborate with others across the People, Accounting, Operations and Clinical teams to manage projects and tasks to their completion
• Audit information, flag discrepancies, and identify a plan to correct errors and prevent them in the future
• Act as the day-to-day admin for HR tech infrastructure, including Paylocity, Jobvite and others
• Manage Jira ticketing system for incoming employee requests and maintain People Ops Intranet through Confluence
• Own HR reporting and data administration, ensuring data integrity and efficient customer service to the organization in need of HR data sets
• Triage general questions and inquiries received from People team members and other employees via Jira
• Manage and create data dashboards using Looker Studio
• Other administrative duties as assigned for the People Department or company

Qualifications:

• 2+ years of experience working in a People Operations, People Services, or HR capacity
• 1+ years of experience as the primary HRIS point of contact
• 1+ years of experience using an HRIS platform (e.g., Paylocity, Rippling, Workday, ADP)
• Proven ability to quickly learn new subjects and complete research projects
• Interest in the intersection between People Operations & Business Operations
• Demonstrated expertise in process improvement
• Ability to collaborate and professionally engage with internal and external department stakeholders
• Proactive and curious approach to problem-solving
• Excellent verbal and written communication skills
• Strong organizational skills, and attention to detail
• The ability and willingness to complete several concurrent tasks with attention to time constraints, quality and sufficient detail
• Expertise with Google Suite products and experience creating documents and presentations for a professional audience
• Passion for learning about behavioral health
• Desire to become certified in HR/Payroll

Preferred Qualifications:

• 4 years of experience working in a People Operations, People Services, or Payroll capacity
• Experience with Rippling
• Interest in pay and benefits technology
• HR certification

Benefits:

• 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
• 11 paid holidays
• Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs
• Company contributions to dependent premiums at higher than market rates (65%)
• 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)
• 401k + matching
• Healthcare & dependent care Flexible Spending Accounts (FSA)
• Flexible schedules and flex-time work for all full-time and part-time employees
• Employee assistance program, complete with financial coaching and counseling sessions
• Professional development allowance for healthcare providers
• Opportunities for professional development and growth within the company
• Fully remote roles throughout the company
• Vibrant, employee-driven cultural initiatives including multiple ERG groups
• Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations

Why Workit: Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America. As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.