OCM & Training Lead

OCM & Training LeadOCM Training & Deployment SupportRemote12 monthsThis position will require lot of travel and person should be available on short notice to travel and the work-related travel will be paid but there will be no expense for PI planning which can happen in Washington, DC/Philadelphia, PA/Wilmington, DE or Baltimore, MD Metro AreaOCM Training & Deployment Support

• Travel to field locations to support training sessions
• Facilitate training classes onsite and virtual
• Assist with ensuring user readiness (training materials, access, environment setup)

Mobile Device Support

• Analyze mobile device management settings and process
• Provide suggestions for improvement and enablement of bringing current operations to scale

Experience supporting system rollouts or go-lives (especially multi-site)

Experience working with field operations teams (e.g., mechanical, transportation, industrial environments)

Experience agile and reporting tools using Figma, Confluence, Jira, Tableau• Certifications: SAFe, Prosci, Kotter

Preferred: Training experience with UKG Time & Attendance System and/or Maximo (Asset Management System)

Support multiple OCM efforts, including training in the field.