NDIS/Healthcare HR & Compliance Officer (Dayshift, WFH-Philippines)

This is a remote position. **DAYSHIFT, REMOTE/WFH (Philippines) Human Resource Officer VA Rate : $7AUD per hour Work Location: Remote Schedule : Permanent Dayshift (AU hours) **Why Join US?

• Work with a purpose-driven Australian organisation
• Be part of a growing international team
• Opportunity to build and lead HR systems from the ground up
• Long-term career growth and leadership opportunity

Benefits

• Flexible schedule
• HMO on year 1

**What Success Looks Like

• High-quality hires across all roles

• Reduced recruitment time and improved retention
• Fully compliant workforce (NDIS-ready)
• Strong HR systems supporting business growth
• Engaged and accountable teamJob description:

The client is a fast-growing, governance-led NDIS provider delivering high-quality disability support services across Australia. We specialise in Supported Independent Living (SIL), complex care, and community participation. As we scale, we are building a strong offshore team in the Philippines to support our operations, compliance, and workforce growth. **About The RoleWe are seeking a high-performing Human Resource Manager based in Manila / Philippines to lead and manage all HR functions for our growing workforce. This is not a purely administrative HR role. You will play a key role in:

• Building a high-quality workforce
• Supporting compliance with Australian (NDIS) standards
• Driving recruitment, retention, and performance

You will work closely with leadership to ensure we have the right people, systems, and culture to scale. Key Responsibilities

• Recruitment & Workforce Growth (CRITICAL)
• Lead end-to-end recruitment (Australia + offshore)

• Source, screen, and coordinate hiring of:
• Support workers
• Admin staff
• Coordinators
• Build talent pipelines to support rapid growth
• Reduce time-to-hire and improve candidate quality
• HR Operations & Compliance
• Manage onboarding and offboarding processes

• Ensure all staff meet compliance requirements:
• Police checks
• NDIS screening
• Documentation
• Maintain accurate HR records and systems
• Support audits and regulatory compliance
• Performance & Culture
• Implement performance management systems

• Support team leaders with staff performance issues
• Drive staff engagement and retention strategies
• Promote a positive, professional, and accountable culture
• Policies & Systems
• Develop and maintain HR policies and procedures

• Improve HR systems, workflows, and documentation
• Ensure alignment with Australian workplace standards
• Offshore Team Management
• Support and oversee offshore staff (admin, marketing, etc.)

• Ensure productivity, accountability, and communication
• Implement KPI tracking and reporting

**RequirementsWhat We’re Looking For Essential

• 5+ years HR experience (HR Manager or similar role)
• Strong recruitment experience (high-volume or growth environments)
• Excellent English communication (written & verbal)
• Experience managing remote or offshore teams
• Strong organisational and leadership skills

**Highly Desirable

• Experience with Australian companies or clients

• Knowledge of healthcare, disability, or compliance-heavy sectors
• Experience with HR systems
• Understanding of performance management frameworks
• Education: Bachelor's (Required)
• Experience: Human resources: 5 years (Preferred)
• Language: English (Required)