Job Title: Senior Instructional Designer / Trainer — Instructor Trainer 3
Work Arrangement: Remote
Address: Austin, TX 78701
Duration: 12 Months
Key Responsibilities:
Design, develop, and improve instructor-led, virtual, and self-paced training using adult learning principles and instructional design methodologies.
Create curricula, eLearning courses, webinars, instructional videos, facilitator and participant guides, job aids, quick-reference guides, FAQs, assessments, and evaluations.
Conduct training needs assessments and impact analyses related to system enhancements, application upgrades, policy changes, and business-process updates.
Develop train-the-trainer resources for delivery through Education Service Centers to school system users.
Collaborate with subject matter experts under the direction of the SDS Customer Engagement Team Manager.
Develop communication materials that support customer readiness and system adoption.
Maintain instructional materials and Learning Management System (LMS) content, ensuring accuracy, consistency, and incorporation of stakeholder feedback.
Track milestones and deliverables, analyze training-effectiveness metrics, and prepare recommendations for continuous improvement.
Use content-development technologies and Microsoft 365 to support software implementations, organizational change, and large-scale system upgrades.
Required Qualifications:
Candidates must demonstrate at least 8 years of experience in each of the following:
Designing and developing instructor-led, virtual, and self-paced learning solutions.
Creating curricula, facilitator guides, participant guides, job aids, and instructional resources.
Writing clear, concise, user-focused technical documentation and training materials.
Conducting training needs assessments and impact analyses.
Developing web-based training, videos, webinars, and LMS materials.
Collaborating with subject matter experts, stakeholders, and cross-functional teams.
Using Microsoft 365 applications to develop training and communication materials.
Preferred Qualifications:
8 years of experience preferred in each of the following:
Working with Student Data System and its data collections at the Local Education Agency (LEA) or vendor level.
Creating comprehensive technical documentation.
Delivering technical and business-process training to diverse audiences.
Applying adult learning theory and instructional design best practices.
Supporting large-scale software deployments, upgrades, and organizational change initiatives.