HR Operations Generalist

HR Operations GeneralistContract - 9 Months Remote; 9-5pm PST Hourly: $27hr  Must Haves:

• Minimum 3 years of HR Operations/HR Generalist/HR Coordinator experience
• Experience in a high-volume, shared service environment with a ticketing system, such as Jira or ServiceNow 
• Excellent written and verbal communication skills with employees and stakeholders, including effectively coordinating with global partners, providing regular status updates, and driving clear and timely resolutions.
• Demonstrated ability to critically think and problem solve through ambiguous situations
• College degree in a related field, such as Human Resources 
• Experience with the following tools - Jira, Workday, Slack, G-Suite 
• Experience working on with a globally distributed workforce

Job Responsibilities: 

• Intake and triaging of employee requests in Jira 
• Executing on defined, tier 1 People Operations processes and tasks, including new hire onboarding, benefits, talent acquisition, talent management, employee experience, etc.  
• Sometimes working on undefined, tier 2 processes and escalations that require troubleshooting and critical thinking 
• Partner with HR Centers of Excellence to absorb and deliver new processes and HR services 
• Partner with People Operations Process Specialists to report process breaks, suggest process updates, build efficiencies and create automations
• Participate in department and cross functional projects

At The Planet Group, we deliver strategic talent solutions across industries through contract, direct hire, and contract-to-hire services—matching top experts with the companies that need them most. Our specialized sales and recruitment teams are deeply experienced in Accounting, Finance, HR, Administration, and Customer Service connecting skilled professionals with roles that drive business impact. Whether you're seeking a new role or interested in advancing your career, we bring speed, strategy, and a people-first approach to every partnership. #AFHR