Remote SAP SuccessFactors Senior Consultant - Managed Services HCM

Are you a seasoned SAP SuccessFactors Senior Consultant ready to take the next step in your consulting career?

Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the world’s most recognisable brands.

If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity.

** Candidates must be able to work in the UK without restrictions **The Role at a Glance:

SAP SuccessFactors Senior Consultant - Managed Services

Remote - Home-based (UK) with minimal travel

Up to £75,000 DOE Plus Benefits

Permanent - Full Time

Reporting to: The Managed Services HCM Practice Lead.

Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services

Values: Clients First, Foresight and Teamwork

Who we are:

For over 15 years, we’ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries.

Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers’ solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage.

Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success.

Role Overview:

As a SAP SuccessFactors Senior Consultant within the Managed Services HCM team, you will deliver support services to a wide range of UK, European and Global clients. This is a customer focused, hands-on role working on customer issues, enhancements, releases, and collaborating with functional and technical consultants.

You will be a team player who enjoys supporting customers to achieve excellence and implementing best practice industry solutions. You will be an expert in your area, enjoy building trust and connections with customers, be able to make solution recommendations and enjoy collaborating with a team of highly skilled SAP SuccessFactors HCM/Payroll Consultants.

Your Responsibilities:

• Provide high level advisory and consultative support across the SuccessFactors customer base.

• Analyse, configure and implement appropriate SuccessFactors solutions.

• Manage and support SuccessFactors releases, enhancements, and new functionality.

• Act as a strong communicator, keeping customers and management updated.

• Solve complex issues using initiative and strong problem solving skills.

• Ensure customer satisfaction and adherence to SLAs.

• Work within a remote consulting support team for contracted customers using the service management systems and processes.

Essential Skills & Competencies:

• Expert in SAP SuccessFactors Employee Central.

• Certified in one or more additional SuccessFactors modules.

• Strong knowledge of other modules such as Recruitment, Onboarding, Time, Performance & Goals and Compensation.

• Understanding of standard SAP integration tools and other integration methods e.g. Dell Boomi, HCI, PO etc.

• Strong communication skills and ability to guide HR business users.

• Strong integration knowledge across SAP functional areas.

• Strong documentation skills including functional specifications and test scripts.

• Project related activities e.g. data migration, user support and end user training

• Feedback potential solutions in a logical way for both SAP knowledgeable and non knowledgeable audiences

Desirable Skills & Competencies:

• Knowledge of Higher Education based activities – e.g HESA, Multiple Employments,.

• Hands on mentality and willing to take on unknown SAP processes

Experience & Qualifications:

• Functional / technical proficiency with at least 6 years SAP SuccessFactors experience.

• Demonstrated ability to learn new technologies quickly.

• Experience in customer service handling and functional support roles.

• Experience with data migration, user support and end user training.

Personal Profile – Skills & Competencies:

• Excellent communications skills at all levels

• User support, problem solving, logical thinking and analytical skills.

• Documentation skills such as functional specifications, test scripts and end user training

• End to end change management skills from requirements gathering, analysis, design, testing and implementation

• Willing to take on unknown SAP processes and learn new SAP functionality

• Must be able to work independently, without supervision and can manage own workload.

• Able to multi task several pieces of work and follow change management processes

• Enjoys working independently and as a team player

• Can-do attitude

We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance.

If you’re ready to bring your SAP SuccessFactors expertise to an organisation that champions innovation, teamwork and customer success, we’d love to hear from you.Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes.

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