About Our Client:
The organization is a fully remote digital marketing agency that serves law firms. It operates in a competitive space where delivering seamless and supportive employee experiences is critical for growth and retention. By focusing on detailed operational processes, the program aims to ensure new hires are well-supported and equipped to succeed in a fast-paced environment.
About the Opportunity:
The TALENT OPERATIONS SPECIALIST role is responsible for managing and enhancing the new-hire onboarding experience from offer acceptance through the first 90 days and beyond. This position ensures that new employees receive the necessary tools, training, and support to integrate effectively, contributing to employee engagement and long-term retention. The specialist works cross-functionally to maintain consistent onboarding standards and improve processes for a fully remote workforce.
Responsibilities:
- Manage the complete onboarding lifecycle for each new hire from signed offer through Day 90, handling 30 to 50 onboarding tasks per hire.
- Develop and maintain structured 30/60/90-day training plans in partnership with hiring managers.
- Conduct new-hire check-ins at 1 week, 30 days, 60 days, and 90 days.
- Coordinate 6-month employee surveys and quarterly stay interviews to assess ongoing employee experience.
- Communicate feedback and trends from stay interviews to department leaders and HR.
- Collaborate with IT to ensure new hires have necessary systems and access before starting.
- Work with Talent Acquisition, HR, IT, and hiring managers to complete onboarding requirements accurately and on time.
- Coordinate delivery of new-hire swag with the Experience Coordinator.
- Serve as a consistent contact for new hires throughout onboarding and early employment.
- Maintain organized onboarding documentation across company systems.
- Identify process gaps and opportunities to improve the remote onboarding experience.
- Support Talent Acquisition and recruitment efforts as needed, including candidate sourcing during high-volume periods.
Requirements:
- Experience in onboarding, Human Resources, Talent Acquisition, recruiting coordination, People Operations, or a related field.
- Ability to manage multiple employees or candidates at different onboarding stages simultaneously.
- Strong organizational skills to handle 15 to 20 new hires at various onboarding stages.
- Excellent written and verbal communication skills to create a welcoming and professional experience.
- Ability to take ownership of the onboarding process from start to finish.
- Comfort working in a fast-paced, fully remote environment with shifting priorities.
- Interest in employee engagement, retention, and developing onboarding processes that support long-term success.
Pay Range and Compensation Package:
- Starting salary of $60,000
Benefits & Perks:
- Fully remote work environment
- Unlimited paid time off
- $100 wellness reimbursement program
- Quarterly training stipend for professional development
- 401(k) with 3% employer match (Safe Harbor)
- 100% employer-paid health insurance for employee
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.