HR Services Co-Ordinator (US)

1. About Our Client:

The organization is a global re/insurance group specializing in retrospective solutions with expert underwriting capabilities. It operates across major insurance hubs worldwide and employs close to 800 professionals. The company focuses on helping clients manage risk, unlock capital, and support financial growth.

2. About the Opportunity:

The HR Services Co-Ordinator (US) role supports the HR Shared Services Team by providing first-line support and managing day-to-day HR activities. This position is key in responding to employee and leadership inquiries, facilitating onboarding processes, maintaining accurate personnel records, and supporting HR system operations.

3. Responsibilities:

• Provide administrative support to the US HR team.

• Maintain accurate electronic personnel files following legal and policy requirements.

• Collaborate with HR Business Partners and Centres of Expertise to support HR operating models.

• Assist with onboarding, including preparing contracts, offer letters, and documentation.

• Coordinate new hire orientation and onboarding activities.

• Manage mandatory training assignments and follow-ups via the Learning Management System.

• Provide first-line support and escalate HR system issues.

• Process employee record changes in the HRIS system.

• Prepare employee change and termination documents.

• Respond to frequently asked HR process questions from employees.

• Support HR-related inquiries and requests.

• Stay updated on global HR practices.

• Assist with HR projects such as data audits and policy development.

• Perform other duties as required.

4. Requirements:

• Self-directed with initiative, analytical, and problem-solving skills.

• Strong customer focus, collaboration, and teamwork abilities.

• Practical judgment and sensitivity to changing needs.

• Ability to manage multiple projects in a fast-paced environment.

• Capable of working both independently and as part of a team.

• Proficient in Microsoft Outlook, Word, PowerPoint, and Excel.

• Experience with HR and Payroll platforms.

• Initial HR department experience.

• Experience providing system user support.

• Participation in system development or enhancements.

• Ability to create management information reports.

• Strong organizational skills with attention to detail.

• Effective communication skills, both verbal and written.

5. Pay Range and Compensation Package:

• Target base salary range: $70,000 to $75,000, dependent on market data and candidate experience.

6. Benefits & Perks:

• Medical, Dental, and Vision insurance for single and family coverage.

• Virtual access to board-certified doctors and pediatricians 24/7.

• Health Savings Account (HSA) or Flexible Spending Account (FSA).

• Dependent Care FSA for daycare expenses.

• Employee Assistance Programs (EAP) for health and well-being.

• Optional pet and home/auto insurance.

• Wellness reimbursement program up to $600 annually.

• 401(k) retirement plan with company matching up to 6%.

• One paid annual volunteer day.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.