UKG HRIS Analyst

*CONTRACT TO HIRE

*FULL REMOTE - MUST WORK PST HOURS

Relay Resources is an Equal Opportunity Employer that strives to create a diverse workforce and an inclusive culture and believes each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the organization to adjust the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply.

JOB SUMMARY

Job Duties and Responsibilities:

1. UKG System Configuration & Maintenance

• Configure and maintain UKG modules (Core HR, Payroll, Time & Labor, Benefits as applicable)

• Support setup and updates for:

o Earnings and deduction codes

o Pay groups and payroll cycles

o Timekeeping rules and accruals

• Ensure system configurations align with business and payroll requirements

2. Payroll & Time Support

• Support payroll processing by validating:

o Time data accuracy

o Earnings/deductions setup

o Payroll outputs prior to finalization

• Troubleshoot payroll-related issues and discrepancies

• Assist in resolving payroll errors and adjustments

3. Data Integrity & Reconciliation

• Perform regular audits of HR and payroll data

• Identify and resolve discrepancies across:

o UKG modules

o Upstream/downstream systems

• Support reconciliation of HR/payroll data with Finance as needed

4. Issue Resolution & Support

• Investigate and resolve UKG-related issues (data, configuration, user errors)

• Manage and prioritize support tickets

• Provide timely resolution and clear communication to stakeholders

5. Reporting & Data Support

• Build and maintain standard and ad hoc reports

• Support HR, Payroll, and leadership with accurate data outputs

• Ensure reporting aligns with compliance and operational needs

6. Integration Support

• Support data interfaces between UKG and other systems (e.g., ERP, benefits providers)

• Assist in validating inbound/outbound data files, EDI Feeds

• Help troubleshoot integration failures and data mismatches

7. Continuous Improvement

• Identify opportunities to improve system usage and reduce manual work

• Support system enhancements, upgrades, and process improvements

• Participate in testing for system changes and releases

Required Experience:

• 4–6+ years of hands-on HRIS experience

• Strong experience with UKG Ready (required)

• Experience supporting:

o Payroll processing

o Time & Labor systems

• Proven ability to troubleshoot system and data issues independently

REQUIRED SKILLS

• Strong understanding of:

o Payroll concepts (earnings, deductions, taxes)

o Timekeeping and accrual logic

• Data analysis and problem-solving skills

• Experience working with system data, audits, and reconciliation

• Ability to manage multiple priorities and work independently

• Strong communication skills with both technical and non-technical users

PREFERRED EXPERIENCE

• Experience with UKG

• Experience supporting system integrations (ERP, GL, benefits systems)

• Exposure to payroll or HR compliance requirements

• Experience in a multi-entity or complex organization

WHAT SUCCESS LOOKS LIKE

• Payroll and time data are accurate and require minimal correction

• Issues are resolved quickly with clear root cause identified

• Data between UKG and downstream systems ties out consistently

• Users are supported effectively without recurring issues

• System improvements reduce manual work overtime.