Human Resources Generalist

We’re seeking a hands-on, detail-oriented HR Generalist to support our growing Merchant Guild organization. The ideal candidate is naturally organized, analytical, and process-minded, with a talent for bringing clarity and structure to fast-moving environments. In this role, you’ll provide full-spectrum HR support — from employee relations and compliance to contractor management and system administration — while ensuring accuracy, consistency, and follow-through in everything you do. You’ll also have the opportunity to build scalable processes, strengthen systems, and directly shape how HR supports a high-energy, customer-focused team.

About Collēctīvus Holdings

Collēctīvus Holdings oversees the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century of combined expertise in pioneering products, delivering exceptional quality, and enhancing customer experiences, Collectivus is synonymous with excellence. Our portfolio includes Beckett, Dragon Shield, Southern Hobby, and Merchant Guild— four brands with decades of expertise and dedication to elevating the collecting experience for enthusiasts and businesses alike.

About Merchant Guild

Welcome to Merchant Guild, where passion meets purpose!

We are a consulting and support agency dedicated to empowering the trading card game (TCG) and tabletop gaming industry. Our mission is not just to grow sales but to ignite the spirit of adventure within the hobby ecosystem, helping local game stores thrive. Through tailored strategies, market insights, and hands-on support, we equip retailers, distributors, and publishers to embrace the exciting future of gaming.

Join us in shaping an industry where collaboration, creativity, and opportunity drive lasting success.

ResponsibilitiesHR Support

• Serve as the primary HR point of contact for the Merchant Guild team, providing day-to-day support across employee relations, onboarding, performance, engagement, leave administration, and other core HR functions.
• Be the reliability anchor on the team — ensuring HR systems, records, and reporting are meticulously managed.
• Manage Merchant Guild-specific tasks within HR platforms (e.g., UKG, Deel).
• Advise leaders on people-related decisions aligned with business priorities.
• Support recruitment logistics and onboarding preparation for contractors participating in trade shows and events.
• Develop and implement consistent policies and procedures that balance compliance with business needs.

Contractor Management & Administration

• Own the administrative side of contractor management — including onboarding, classification, system entry, documentation, and offboarding.
• Maintain accurate, compliant, and current records for all contractor agreements, assignments, and policies.
• Act as the point of contact for contractor compliance questions and ensure alignment with legal and company standards.

Trade Show & Event Support

• Play a hands-on role at industry events as the on-site HR representative.
• Coordinate staffing logistics, event preparation, and contractor/employee engagement.
• Conduct post-event debriefs to identify improvements and prepare for future events.

Process Development & Document Creation

• Build and refine scalable HR processes and policies that support growth while reducing complexity.
• Create and maintain documentation, templates, and tools that drive consistency across Merchant Guild operations.
• Identify workflow gaps and recommend HR solutions tailored to Merchant Guild’s unique needs.
• Champion process efficiency while ensuring alignment with company-wide standards and compliance.

Skills and Requirements

• Experience: 3+ years of HR generalist or business partner experience, ideally in a fast-paced, field-based, or event-driven environment.
• Education: Bachelor’s degree in Human Resources, Business Administration, or related field.
• Expertise: Strong knowledge of compliance, contractor management, and HR systems (e.g., UKG, Deel); proficiency in advanced Excel functions.
• Strengths: Naturally organized, detail-driven, and analytical, with excellent communication and problem-solving skills.
• Flexibility: Comfortable working independently, managing multiple priorities, and traveling to key industry events as needed.
• Bonus: A passion for trading card games (TCG) or tabletop gaming.

_As part of our interview process and our commitment to building high-performing teams, we’ve partnered with The Culture Index Program to better understand work styles and team dynamics. To support this process, we kindly ask you to complete a brief survey as part of the application process when submitting your profile. It should take no more than 7 minutes, and there are no right or wrong answers. We appreciate your participation and look forward to learning more about how you might fit within our team!_Culture Index Survey: https://go.cultureindex.com/p/IxbvuxC6T2pnj4rBK

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