Global Leader of Employee Relations, Labor Relations and HR Generalist Services

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Title: Global Leader of Employee Relations, Labor Relations and HR Generalist Services (Senior Director level) Position Summary Iron Mountain is seeking a strategic, seasoned Senior level HR professional to join our Global HR Service Delivery team as Global Leader of Employee Relations, Labor Relations and HR Generalist Services. In this role, you will be responsible for setting and executing the global strategy for fostering a fair, consistent, and high-performing workplace in over 60 countries across the globe. You will be part of a newly reorganised function, essential for optimizing our HR operational leadership and ensuring consistent delivery of people practices that directly support business success. What You’ll Do (Core Responsibilities) In this role, you will:

• Lead the design and implementation of a comprehensive global Employee Relations (ER) and Labor Relations (LR) framework that ensures legal compliance, promotes fairness, and proactively mitigates risk across all regions.
• Develop and manage a global team of ER, LR, and HR Generalist professionals, establishing governance models and tracking key performance indicators (KPIs) to drive consistency, effectiveness, and alignment with organizational values.
• Serve as the senior advisor and partner to Employment Law, HR Business Partners (HRBPs), and senior leadership, providing critical guidance on complex or high-risk ER/LR matters, organizational changes, and emerging legal risks.

What You’ll Bring (Skills & Qualifications) The ideal candidate will have:

• Substantial and progressive Human Resources (HR) experience (typically 10+ years) with deep expertise in global employee and labor relations, including managing complex investigations and policy implementation.
• Strong knowledge of employment laws and labor practices across multiple geographies including North America, Europe, Asia Pacific (APAC), and Latin America (LATAM), with experience in both unionized and non-unionized environments.
• Proven ability in leading and developing large HR teams across multiple geographies and cultures, coupled with sound judgment and exceptional communication skills to manage senior-level stakeholder engagement.
• A Bachelor’s degree in Human Resources, Business, Law, or a related field (Master’s or Juris Doctor (JD) preferred), and/or a professional HR certification such as Chartered Institute of Personnel and Development (CIPD) or Society for Human Resource Management Certified Professional/Senior Certified Professional (SHRM-CP/SCP).

What We Offer (Benefits)

• Competitive compensation and benefits aligned with your experience.
• Flexible work options to support work-life balance, including the ability to work remotely.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

If you are a driven and experienced HR leader ready to build and optimize a critical global function, apply now to join the Iron Mountain team! \ Category: Human Resources Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0093412