People Operations Generalist

Practice: People Operations Position Title: People Operations Generalist Position Location: 100% Remote Reports to: Director or Manager About The Role We are looking for a detail-oriented and highly organized People Operations/HR Generalist to support the administrative and operational functions of our People Operations team across Canada and the United States. This role is ideal for someone who thrives in a fast-paced environment, has a strong understanding of HR operations, and can effectively manage cross-border processes and documentation. Key Responsibilities HR Administration & Record Management

• Maintain accurate and up-to-date employee records in accordance with Canadian and U.S. employment legislation.
• Administer HRIS updates including new hires, terminations, promotions, and data changes.
• Prepare HR-related documents such as employment contracts, letters, and reports.

Compliance & Documentation

• Ensure compliance with federal, provincial, state, and local employment laws in both Canada and the U.S.
• Assist in audits and maintain records for legal compliance (e.g., I-9s, W-4s, ROEs, T4s).

Onboarding & Offboarding

• Coordinate and complete all new hire onboarding logistics, including document collection, background checks, and system access.
• Schedule and facilitate orientation sessions for new employees.
• Support exit procedures including termination paperwork, final pay processing, and offboarding checklists.

Payroll & Benefits Administration

• Collaborate with payroll and benefits teams to provide timely support to employees during all phases of employment.

HR Operations & Support

• Respond to employee HR inquiries and redirect complex matters as needed.
• Support HR projects such as audits, compliance tracking, or employee file digitization.
• Provide support to assigned functional areas such as immigration, Affirmative Action, DEI, audits, etc.

Reporting & Data Management

• Run HR metrics and ad-hoc reports to support business operations.
• Assist with data requests related to audits.

Qualifications

• Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred but not required.
• 3+ years of HR administrative/operational experience, ideally in cross-border (Canada/U.S.) environment.
• Strong knowledge of HRIS platforms and Microsoft Excel (intermediate to advanced).
• Familiarity with Canadian and U.S. employment documentation and compliance standards.
• Highly organized with strong attention to detail and process accuracy.
• Discretion in handling confidential information.
• HR certifications (CHRP, SHRM-CP, PHR) are an asset but not required.

Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.