HR Advisor - Solihull (Part-Time, Remote)

About the Role

This is a flexible, part-time position working 12–16 hours per week, spread across 3–4 days (Mon–Thurs). The role is primarily remote, but because our clients are based across the West Midlands, you’ll need to live within 1 hour of B90 (Shirley) for the occasional in-person meeting if needed.

You’ll be supporting our Lead Consultant with day-to-day client work and helping ensure our clients feel supported, informed, and in safe hands.

Key Responsibilities

HR Support & Advice

• Provide practical HR advice to small business clients
• Handle first-line HR queries
• Identify when issues need escalating to the Lead Consultant

HR Documentation

• Draft and update employee handbooks
• Produce HR letters (e.g., invite letters, outcomes, confirmations)
• Support with policy development and general HR documentation

Case Management & Administration

• Including filing, maintaining the CRM, process documentation

Client Relationships

• Conduct check-in calls with retained clients
• Support onboarding of new clients where needed

Continuous Improvement

• Spot opportunities to streamline processes
• Suggest ways we can enhance the client experience
• Contribute ideas for improving our HR templates and toolkits

What we're looking for

You will thrive in this role if you are:

• Competent in generalist HR and are confident in applying this to a variety of organisations
• Someone who enjoys building strong relationships with small-business clients
• Highly organised with excellent attention to detail
• Comfortable working remotely and managing your own workload
• Proactive and able to identify when something needs escalating

Apply with your CV at https://bitesizehr.livevacancies.co.uk/#/job/details/9